SHIPPING & HANDLING

Orders are packed & shipped every Friday, excluding holidays.

Items are shipped via USPS ‘Priority’ or 'Ground'. Estimated (domestic) delivery time is 2-5 days. We only ship within the United States. Expedited/overnight shipping is not available. Please note: Priority shipping delivery estimates are provided by USPS and are not guaranteed.

We do not issue refunds for lost, unclaimed, or undeliverable packages. If a package is damaged during transit or returned as undeliverable/unclaimed, it is the customer's responsibility to follow up with the shipping carrier.

RETURNS + EXCHANGES

If you are unhappy with your purchase, you may return the items for a refund within 15 days of the initial date of order, provided the items are returned unworn, unwashed and with all original tags attached.

If a full refund is requested, we will refund the purchase price once the item has been returned.

We will notify you via email when your return has been processed. Feel free to contact us at

EXCHANGES

If you would simply like to exchange your item, please contact us before returning your original order or placing a new one. Once we do receive your item, we will send out your exchange directly.

Sale/Clearance items and accessories are non-returnable.

PAYMENTS + SECURITY

We accept Visa, MasterCard, American Express, Discover, PayPal and Shop Pay.

SECURITY

The security of your personal information is critical to us. When you enter sensitive information, such as credit card numbers on our order form, we encrypt the transmission of that information using bank-level 256-bit SSL certificate protection.

CONNECT

If you're visiting Winston-Salem, be sure to stop by our shop in the beautiful West End.

Camel City Goods Co.
1004 Brookstown Ave.
Winston-Salem, NC 27101

Customer Service:
Email:

Hours: Thursday, Friday & Saturday: 11am-6pm