SHIPPING & HANDLING

Orders are typically packed & shipped within 5 business days, excluding holidays.

Items are shipped via USPS ‘Ground Advantage’. Estimated delivery time is 3-5 days. We only ship within the United States. Expedited/overnight shipping is not available. Please note: Shipping delivery estimates are provided by USPS and are not guaranteed.

We do not issue refunds for lost, unclaimed, or undeliverable packages. If a package is damaged during transit, lost or returned as undeliverable/unclaimed, it is the customer's responsibility to follow up with the shipping carrier.

RETURNS + EXCHANGES

If you are unhappy with your purchase, you may return the items for a store credit within 30 days of the initial date of order, provided the items are returned unworn, unwashed and with all original tags attached.

We will notify you via email when your return has been processed. Feel free to contact us at fulfillment@cottonstreetapparel.com

EXCHANGES

If you would simply like to exchange your item, please contact us at fulfillment@cottonstreetapparel.com before returning your original order or placing a new one. Once we do receive your item, we will send out your exchange directly.

Sale/Clearance items and accessories are non-returnable.

PAYMENTS + SECURITY

We accept Visa, MasterCard, American Express, Discover, PayPal and Shop Pay.

SECURITY

The security of your personal information is critical to us. When you enter sensitive information, such as credit card numbers on our order form, we encrypt the transmission of that information using bank-level 256-bit SSL certificate protection.

CONNECT

If you're visiting Winston-Salem, be sure to stop by our flagship location on printers row located inside Cotton Street Apparel.

Camel City Goods Co.
446 Brookstown Ave
Winston-Salem, NC 27101

Mon-Fri 9am-5pm

Customer Service:
Cotton Street Apparel
Tele: (336) 813-1883
Email: fulfillment@cottonstreetapparel.com

WHOLESALE

Interested in carrying our goods or making a bulk purchase? Send us an email so we can chat about the details: